Shipping Policy

Welcome to Davicca (www.davicca.com), an online-only retail store operated by Maisoon World LLC, a registered business based in St. Petersburg, Florida, USA. This Shipping Policy outlines how orders are processed, shipped, and delivered. Our goal is to provide reliable and transparent shipping services to ensure a smooth shopping experience for our customers.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. ORDER PROCESSING TIME

All orders placed on Davicca.com are processed within:

1 to 2 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Please note:

• Orders placed after business hours may be processed on the next business day
• During peak seasons, promotions, or holidays, processing times may be slightly extended
• Customers will receive an email confirmation once their order has been successfully placed

Processing time refers to the time required to prepare your order for shipment and does not include delivery time.

2. SHIPPING METHODS

Davicca partners with reliable shipping carriers to deliver orders safely and efficiently.

Available shipping methods may include:

• Standard Shipping
• Expedited Shipping
• Priority Shipping

The available shipping options will be displayed at checkout based on your shipping address.

We reserve the right to select the most appropriate carrier for your order to ensure timely delivery.

3. DELIVERY TIME ESTIMATES

Estimated delivery times depend on the shipping method selected and the destination.

Typical delivery time frames are:

• Standard Shipping: 3 to 7 business days
• Expedited Shipping: 1 to 3 business days
• Priority Shipping: 1 to 2 business days

Delivery times are estimates only and are not guaranteed.

Actual delivery times may vary due to factors such as:

• Carrier delays
• Weather conditions
• High shipping volumes
• Incorrect or incomplete shipping information
• Events beyond our control

4. SHIPPING COSTS

Shipping costs are calculated at checkout based on:

• Shipping destination
• Package weight and size
• Selected shipping method

From time to time, Davicca may offer:

• Free standard shipping on qualifying orders
• Promotional shipping discounts
• Limited-time shipping offers

Any applicable shipping fees will be clearly displayed before you complete your purchase.

Shipping charges are non-refundable except in cases where the return is due to our error or a defective product.

5. SHIPPING DESTINATIONS

Davicca currently ships to:

All 50 states within the United States

We do not currently ship to:

• U.S. territories
• APO/FPO military addresses (in some cases)
• International destinations

We reserve the right to update our shipping regions at any time.

6. INTERNATIONAL SHIPPING

At this time, Davicca does not offer international shipping.

If international shipping becomes available in the future, this policy will be updated accordingly.

Customers located outside the United States are encouraged to check this page periodically for updates.

7. ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email that includes:

• Your tracking number
• The shipping carrier name
• A link to track your shipment status

Tracking information may take 24 to 48 hours to become active after the package has been shipped.

Customers can monitor their shipment progress using the tracking link provided in the confirmation email.

8. SHIPPING DELAYS

While we strive to deliver orders within the estimated time frames, delays may occasionally occur.

Delays may be caused by:

• Severe weather conditions
• Carrier service interruptions
• High order volumes
• Customs or regulatory inspections (if applicable)
• Incorrect shipping addresses provided by customers

Davicca is not responsible for delays caused by third-party shipping carriers or events beyond our reasonable control.

However, we will make reasonable efforts to assist customers in resolving shipping-related issues.

9. LOST OR DAMAGED PACKAGES

If your package is lost, missing, or arrives damaged, please contact our support team as soon as possible.

To report a lost or damaged package, customers should:

• Contact us within 7 days of the expected delivery date
• Provide the order number
• Provide photos of the damaged package and items (if applicable)

Once the issue is verified, we may:

• Replace the item
• Issue a refund
• File a claim with the shipping carrier on your behalf

Davicca reserves the right to determine the appropriate resolution based on the circumstances.

10. ADDRESS ACCURACY

Customers are responsible for providing accurate and complete shipping information at checkout.

Davicca is not responsible for delivery issues caused by:

• Incorrect shipping addresses
• Missing apartment or unit numbers
• Invalid postal codes
• Customer refusal of delivery

If an order is returned to us due to an incorrect address, additional shipping charges may apply to reship the package.

11. CHANGES TO THIS SHIPPING POLICY

We reserve the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon posting to our website.

We will update the Last Updated date at the top of this page whenever changes are made. Continued use of Davicca.com after changes are posted constitutes acceptance of the revised policy.

We encourage customers to review this policy periodically.

12. CONTACT US

If you have any questions about shipping, delivery, or tracking your order, please contact us:

Maisoon World LLC
Operating as: Davicca (www.davicca.com)
St. Petersburg, Florida, USA

Customer Support:support@davicca.com
Phone:(904) 331-5894

We aim to respond to all inquiries within 1 to 2 business days.