Privacy Policy

At Davicca (www.davicca.com), operated by Maisoon World LLC, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have. By using our website or placing an order, you agree to the practices described below.

1. INFORMATION WE COLLECT

Personal Information You Provide: When you create an account, place an order, or contact us, we may collect your full name, email address, shipping and billing address, phone number, payment information, order history, and customer support communications.

Information Collected Automatically: When you visit our site, we automatically collect your IP address, browser type, device information, pages visited, and cookie data.

Information from Third Parties: We may receive limited data from payment processors, shipping carriers, and analytics platforms to improve order fulfillment and customer experience.

2. HOW WE USE YOUR INFORMATION

We use your information to process and fulfill orders, communicate order status and tracking updates, provide customer service, send promotional emails (only if you have opted in), personalize your shopping experience, detect and prevent fraud, comply with applicable laws, and improve our website and product offerings.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. SHARING YOUR INFORMATION

Service Providers: We work with trusted third parties including Shopify (our eCommerce platform), payment processors such as Stripe and PayPal, shipping carriers such as USPS, UPS, and FedEx, and email and analytics platforms. All providers are contractually required to protect your data.

Legal Requirements: We may disclose your information if required by law or court order, or to protect the rights and safety of Davicca, our customers, or the public.

Business Transfers: If Maisoon World LLC undergoes a merger or sale of assets, your information may be transferred. We will notify you before such a transfer occurs.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience and collect analytics data. Types of cookies we use include essential cookies (required for site functionality), analytics cookies (to understand site traffic), marketing cookies (for relevant ads), and preference cookies (to remember your settings).

You can manage cookies through your browser settings. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

5. DATA SECURITY

All data transmitted between your browser and our website is encrypted using SSL/TLS (HTTPS). Payment information is processed through PCI-DSS compliant processors and is never stored on our servers. Our store is hosted on Shopify, which maintains SOC 2 Type II certification. In the event of a data breach affecting your information, we will notify you as required by applicable law.

6. YOUR RIGHTS & CHOICES

You have the right to access the personal information we hold about you, correct inaccurate information, request deletion of your data, opt out of marketing emails at any time using the Unsubscribe link in any email, request a portable copy of your data, and restrict how we process your information in certain circumstances.

To exercise any of these rights, please contact us at support@davicca.com. We will respond to all verified requests within 30 days.

7. CHILDREN'S PRIVACY

Davicca is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that we have done so, we will promptly delete that information. Please contact us immediately if you believe we have collected data from a child under 13.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. When we make material changes, we will update the effective date at the top of this page, post a notice on our website, and notify registered customers by email if the changes significantly affect their rights. Your continued use of Davicca.com after any changes constitutes acceptance of the revised policy.

10. CONTACT US

Maisoon World LLC Operating as: Davicca (www.davicca.com) St. Petersburg, Florida, USA Privacy inquiries, Customer support: support@davicca.com Phone: (904) 331-5894

We will respond to all inquiries within 5 business days.